Help and Support

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Downloading

Can I download or cache my music?

Musi does not allow downloading or caching of videos at this time. In order to play videos on Musi, you must have a working internet connection.

Playback

Does Musi use my data?

Musi will use data when playing tracks on a cellular connection. If you are not connected to WiFi and are using Musi, it will be using your data. Musi uses 10-15mb of data per track played, on average.

How can I adjust playback speed?

Tap the "Settings" button on the bottom left side of the Musi video player. You may then adjust the playback speed to 1x, 1.5x, 2x and more.

How can I enable crossfade?

Tap the "Settings" button on the bottom left side of the Musi video player. You may then adjust the crossfade duration by sliding on the slider.

Playlists

How can I add tracks to my playlist?

You can add tracks to your playlist by opening the playlist and tapping the "+" button. From here, you may add tracks and then tap "Save" to save them.then adjust the playback speed to 1x, 1.5x, 2x and more.

How can I create a new playlist?

You can create a new playlist by visiting the Playlists tab and tapping the "+" button. From there, you can enter the name for your new playlist and tap "Create".

How can I delete a playlist?

You can delete a playlist by opening the playlist and tapping the three dots on the top right side of the playlist. From there, tap "Delete Playlist".

How can I import a playlist from YouTube?

To import a playlist from YouTube, tap the Playlists tab, then tap the + button. From here, tap "Import Playlist From YouTube". Now, you can paste the link or URL to the YouTube playlist and tap Next to review and import the playlist.

How can I reorder tracks in my playlist?

To reorder tracks in a playlist, first open the playlist and tap the "Edit" or pencil button. Now, you can choose a sorting option for the playlist such as alphabetical, recently added, custom, etc. When the sorting is set to "Custom", you can reorder the tracks by tapping and holding on the three bars on the right side of the track.

Tracks

How can I delete tracks?

You can delete tracks by swiping to the left on a track and then tapping the red garbage can icon.

How can I edit a track name or artist?

You can edit track information by swiping to the left on a track and then tapping "Edit".

How do I play age restricted tracks?

To play age restricted tracks, you can login to YouTube by tapping the More tab, then tapping "YouTube Login". From here, use the YouTube mobile website to login to your YouTube account, then try playing an age restricted song.

Transfer

How can I transfer my library and playlists to a new device?

You may transfer your library and playlists to a new device by tapping the "More" tab then tapping "Backup, Recover, & Transfer". From here, you can enter this backup code on your new device to copy everything over.